To My Patients
About "Running On Time or Late"
I am concerned with your needs and time requirements. You need to understand that this office runs quite a bit differently. Unfortunately, but like many other physicians, I run late.
To be truthful, I spend a lot of time with my patients, telephone calls are put through and dealt with, and at times there are tasks and telephone calls that are dealt with while the patient is here and even in the examining room.
It is not that I ask you to forgive me for running late, I ask you to be aware of this office pattern.
Occasionally and fortunately, I am on time. While my running late may not be what you are used to, it is just another way - the way of this office.
Please do call to see if we are on time or not.
Welcome to multi-tasking raised to a new level.
With respect,
H. Robert Silverstein, MD
Hartford, CT